Thursday, January 19, 2012

Does your Lender have what it takes? Nate Pina does!

For the longest time, I have listened to other loan officers talk about why people should do business with them; and 95% of the time their presentations boil down to three things – price, product, and service. On the pricing front, they talk about low interest rates and/or closing costs; on the product side, they position themselves as experts in a particular loan program (like a 203K or reverse mortgage); and on the
service side, they discuss turnaround
time or how available they are.
Let me just say that, in today’s marketplace, virtually every lender (and therefore, every loan officer) has very similar pricing, pretty much all the same products, and service is difficult to prove until you give them a loan to work on. My point being is that the changing lending landscape (tougher underwriting guidelines, loan officer licensing, stricter appraisals, and such) has eliminated virtually 70% of loan officers in America. The remaining people have been vetted and represent a very high quality group of professionals. (Not that there aren’t always a few bad apples, but there truly are very few.)
So, when borrowers shop for loans on the old “price/product/service model”, how does a consumer differentiate between loan officers?

  • Ask for referrals – If you have a friend, co-worker, or family member who had a good lending experience, ask who they used. Talk to people who deal with multiple lenders (real estate agents, attorneys, accountants, etc.) and leverage their comparative experience into making good choices. Loan officers who earn referrals typically go beyond price/product/service.
  • Seek out a mortgage adviser – Even today, with limited loan programs, there are many factors to consider when choosing the right mortgage. Your future income, the length of time you expect to be in the home, and your risk tolerance should be discussed before ruling out adjustable rate mortgages, for example.
  • Look for transparency – Demand a lender who freely and competently discusses rates and likely rate movements. Don’t buy into the idea that rates are conjured up in a mysterious way. Rates are derived by activities in the bond market and your loan officer should be able to explain, in layman’s terms, the factors that affect rates and upcoming events and economic reports, as well as, the most likely impact they will have.
  • Accessibility of information – Are you looking for printed materials and/or videos to guide you through the process? How about online workshops or home buying seminars?
  • Seek out a resource – You may need other professionals when buying a home (from insurance people, to home improvement people, to legal help). A good loan officer has a network of high quality referral partners to help you. 
As your Lender, I have solidified my expertise in Pricing, Products and Service. I however will go much farther for you as your Mortgage Lender. I study on a daily basis the fixed income, real estate and equity markets. I can tell you where mortgage rates are and where they are going and why. I have a vast network of professionals who are the very best at what they do. Whether you need a Realtor, Insurance Agent, a handyman or a specific Contractor that excels in his or her trade, I have spent the past 7 years in Vacaville and Solano County building the very best team of professionals that are here to serve your needs and will do so within your time frames and budget. My goal is to not only provide you with the very best loan, rate and "red carpet service", but to also provide you with knowledge, and a team of professionals that has your back for years to come.

If you go to www.mylendernate.com you can read testimonies that demonstrate that Nate Pina is the very best choice in Solano County for your mortgage lending needs!

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